You should consult the documentation provided with any driver you disable to determine the effect of disabling it or to determine what other driver settings can be made to resolve the problem. If you encounter several messages reporting missing files when you first start Geoplot it is probable that you have installed Geoplot to a root directory - you must install Geoplot in a directory structure of one or more levels. The last resort step is to search registry files for any drivers that could cause problems and either disable them or change their settings. You could also look in the WIN. If Geoplot now starts correctly, reinstalling the original printer driver and resetting this as the default should cure the problem completely.
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Please check Regional settings as advised in the warning box under Running Geoplot in Installation, Chapter 2.
The files Geoplot installs in its own directory C: If XP has installed an earlier version replace it with the later version supplied with Geoplot - a copy of all. If Geoplot now starts correctly, reinstalling the original printer driver and resetting this as the default should cure the problem completely.
VisualBasic (VB) Files
This error may happen when installing new software. Back to top of page. Unfortunately these are usually older versions and not compatible with Geoplot.
Note however that a new dongle will not cure any device driver conflict problems or a faulty Windows installation, rather it may help with interfacing to new high speed parallel ports. BAT files to see if they are loading and running any drivers that may access the parallel port.
In particular please could you let us know which version of Windows you are using, setup details specific to your machine, any other software loaded and drivers that caused a problem - we vsvbx.vbz then advise other users of potential conflicts. With just the desktop displayed and no other applications running, press Ctrl-Alt-Del to show a list of current tasks or programs running in the background.
If you experience difficulties accessing the dongle please could you let us know of the problem and details of how you manage to resolve them or otherwise.
Advice is given below for the different operating systems. In order to get Geoplot running it is vsvbbx.vbx to identify the driver or diagnostic and either disable it or change its settings. Problems with Windows 3.
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If you are installing Geoplot on a new computer ensure that the parallel port has been enabled - this is not always the case! Only attempt to do this if you are totally confident vsvbx.vbs to do this and can recover from a situation where the registry becomes corrupted. This must be done using proper registry editing tools by fsvbx.vbx fully competant in altering the registry - if a mistake is made it may make the PC inoperable so you should know EXACTLY what you are doing and be confident in being able to restore the PC back to a working state.
The last resort step is to search registry vsvvx.vbx for any drivers that could cause problems and either disable them or change their settings. If the advice given vsvhx.vbx fails to cure the problem, and you have a dongle with a number earlier than then we may need to issue a new dongle. Try changing the default printer to another type you can install a new driver without physically having a the matching printer.
Should this cure the problem then the vsbbx.vbx step is to try and identify where the problem driver is being loaded when you start Windows normally - any driver that could be accessing the parallel port.
If you are on a network you must disable the network connection.
Problems with Windows 95, 98, ME and NT4 Drivers The first step is to see if other background programs are taking control of the parallel port. For example the diagnostics driver provided with the HP LaserJet 5L printer takes control of the parallel port, which prevents access to the dongle. We believe at this stage that this applies more to NT4 than the other vvbx.vbx systems. For example this error has has been known to occur after installing Adobe Photoshop and new network software, with the default printer driver being corrupted.
Geoplot 3 Technical Support - Page 1
If it is not active you will need to reconfigure the hardware at bootup to activate a parallel port. You will vsvbx.vgx to be a System Administrater yourself or will need to contact your IT department in order to run program Azsetup. You could also look in the WIN. If you find that there are earlier files installed in the Windows System directory you should replace these by the later files supplied with Geoplot.
It is more likely you will be able to identify and disable a problem driver using the first few suggestion without having to resort to registry changes. You should first of all try disabling suspect drivers from the Control Panel. You can check if the parallel port is active by trying to print using other applications.
A typical problem list is: Occasionally Windows XP will replace the system files installed with Geoplot with its own versions. Vsvbx.vvx looking for these drivers it is worth checking that the latest DLL and VBX files are present on your system, as outlined below.
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